We ship directly from our store in Las Vegas, NV. We are committed to servicing our customers all over the U.S. by cutting down on ship times as well as offering plenty of in stock options both online and in store.
We are currently shipping within 3 business days, though in most cases we are getting shipments out faster! We ship via UPS or USPS (United States Post Office). All international orders are shipped via USPS or whatever is the cheapest method.
In the off chance that there was an error in inventory or the product is unavailable we will contact you ASAP to give you options or to offer a refund.
Skates will always be sent in original packaging unless there is an underlying circumstance that prevents the original to be used. Gear and other accessories will occasionally be removed from their original packaging to best fit in a shipping box. Unless originally stated on the product description all products sold and shipped are new and unused condition and will be shipped that way.
Back Orders and Pre-Books
We do not offer back orders or Pre-Books. Everything on our site is in stock and ready to ship. In the case of an item oversell we will give you the option to backorder it and we will give you an expected timeline.